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Inderdeep Singh

Harshitha R.

Project Manager

SUMMARY OF EXPERIENCE

β€’ Harshitha spent 2.5 years at AerX Labs where she quickly took ownership of the company's most critical projects of delivering for the Indian Air Force, managing planning, scheduling, delivery governance, and compliance from inception through to flight-ready deployment.


β€’  At AerX, she coordinated 20+ contributors across engineering, quality, and certification teams on 5-7 concurrent programmes, introduced standardised documentation and reporting practices that reduced rework cycles, and maintained a weekly reporting rhythm that supported over 90% on-time milestone delivery across multi-quarter timelines.


β€’  She is currently transitioning from aerospace project management into marketing-focused coordination, with recent self-directed study in marketing and project management tools.

πŸ‘  What we loved about them

β€’ First-principles thinker: Every scenario that we threw at her, Harshitha's first move was to distill it before touching it. The Monday morning situation got divided into delays, alignment issues, consistency problems, and communication errors; the team member conversation got broken into ask, assess, support, and request; and her onboarding framework became understand, check, communicate, resolve, document. She used appropriate frameworks to structure her thinking in real time.


β€’ Deeply client-centric: What stood out is that she keeps the client in mind even when she's solving something that's entirely an internal problem. When talking about the team member not updating statuses, she clearly explained that without those updates, she can't communicate delays proactively to the client, and reflected that to be the actual cost. She thinks about the downstream consequences of internal dysfunction, which is the perfect mindset to have when you're the connector between teams and clients.


β€’ Strong with data: Harshitha's background in aerospace required rigorous Excel work, such as resource planning, risk tracking, timeline management, and presenting filtered data to clients using graphs and charts. On the case study, she correctly identified the most meaningful inconsistencies (tasks marked complete but not delivered, actual days far exceeding planned days, the confusing minus-one entry) and framed each one in terms of what action it required rather than just flagging it as wrong.


β€’ Cares immensely about documentation: She mentioned documentation multiple times across both calls. She described reading 200-page standards documents to distil them into 14-page delivery documents in her current role. Adjacently, she talked about making documents accessible to teams without being overwhelming, and updating them after every significant interaction so there's always one source of truth.

ℹ️  Things to be aware of

β€’ She has a 30-day notice period.


β€’ Harshitha's PM skills are exceptionally strong, but she has never worked in a marketing agency, and more specifically, she hasn't had direct exposure to campaign delivery, creative workflows, or performance reporting. We feel she'll need time to learn the marketing landscape. That said, she's clearly aware of this and has said she'd self-study proactively to get up to speed quickly.

πŸ’‍♀️  Where he may need support

  • Although he lacks extensive experience with LinkedIn and Bing ads, his proficiency in Google ads suggests a high adaptability to new platforms.

πŸ‘©‍πŸ’»  Technical interview performance

Objective

​This candidate was invited to a 60-minute follow-up interview to assess their technical capabilities in more detail. During this interview, we assessed their critical-thinking skills, technical expertise, and overall conversational skills.

Technical abilities

β€’ Project management and organisational systems [8.5/10]: Harshitha's PM fundamentals are genuinely strong, and they've been tested in a demanding environment. Managing 5-7 concurrent programmes across software, hardware, mechanical, and certification teams, with government clients who hold you to strict compliance standards, requires exactly the kind of rigour this role needs. Her instinct to build a single source of truth, keep documentation accessible to all relevant parties, and maintain a weekly reporting cadence with clear visibility into risks and blockers are strong examples of her exposure to the key aspects of project manager. Her project setup answer was also thorough, i.e. understand requirements, check existing projects for alignment, communicate with internal team, identify blockers from comparable work, then document everything in a structured way with raw internal access and a filtered client-facing version. That's a considered approach, and the distinction between what the internal team sees versus what the client sees shows she understands the difference between operational transparency and client communication. The gap here is purely tool-specific as she's been working predominantly on Microsoft Project. That said, her thought process was spot on.


β€’ Process thinking and quality assurance [8.5/10]: Her QA instincts are exceptionally strong, particularly around documentation and consistency checks. In her current role, she has to maintain audit-ready records that can withstand regulatory scrutiny, which is a higher bar than most marketing agencies require. The habit of double-checking numbers before they go to a client, verifying that status labels actually match what's been done, and building a "one source of truth" for approvals is all directly transferable. On the data task, she went beyond just flagging errors and explained what each inconsistency meant operationally. She also highlighted the one genuinely good row (planned one day, delivered one day, on time) as something worth surfacing positively, which shows she was reading the data as a communication tool rather than just a list of problems. Her Excel skills are also solid, particularly for someone who's largely self-taught on the analytical side – VLOOKUPs, database management, and visual reporting for clients are all things she uses regularly.


β€’ Stakeholder and client management [9/10]: This is one of Harshitha's more seasoned areas, because her clients in aerospace have been government bodies that operate with strict, process-bound communication norms. She takes accountability first, works to understand the root cause before assigning blame, and frames requests to team members in terms of why it matters rather than just what they need to do. The Friday 5pm scenario answer was a good example, e.g. apologise to the client immediately, give a realistic new date without consulting the team first (because she doesn't have time), then go internally to understand what happened and hold it accountable without letting it spiral. The one unknown here is how she handles the pace and volume of a marketing agency's client relationships given that she's used to clients who move slowly and formally.


β€’ Attention to detail and written communication [8.5/10]: The email task was very well-executed. She structured it clearly (completed, in progress, upcoming week, roadblocks), flagged the March 13th approval deadline with its impact on the March 28th launch, and handled the fifth blog post scope question professionally by noting it was pending a decision rather than just dropping it. The tone was professional without being stiff, and she avoided making it longer than it needed to be. As expected, her documentation instincts were also genuinely strong.

Areas of growth

β€’ Lacks brevity: Practising the habit of leading with the answer, then supporting it, rather than building up to it, would make a noticeable difference in how she comes across in client calls and internal check-ins. Even a simple personal rule (state the conclusion in the first sentence, then explain it) would help tighten her verbal communication considerably.

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