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Inderdeep Singh

Sulaksh D.

Growth Marketer

SUMMARY OF EXPERIENCE

β€’ Sulaksh has 8+ years of growth marketing experience with a strong focus on Meta Ads, retention marketing, and D2C brand building. He currently runs Total Social, a performance and growth marketing consultancy, as founder and head of marketing.


β€’ At Lenskart, he managed over $100,000 in monthly Meta spend for the Vincent Chase eyewear line, grew social following from 520K to 700K in a single quarter, and delivered 125% growth in platform engagement within two quarters.


β€’ At Total Social, he has led full-funnel growth marketing for brands including Urban Monkey, The Sleep Company, and Oscar Perfumes, managing cumulative monthly ad spends of $45,000+ while maintaining positive ROAS across all client accounts.

πŸ‘  What we loved about them

β€’ Comfortable building from scratch: Running Total Social as co-founder, particularly in the early stage when he was building the client service model from nothing, gave Sulaksh experience that most candidates don't have. He talked about onboarding new clients with a structured four-week audit process, coordinating across freelancers, designers, and retention tools, and keeping that operational structure consistent even as the client mix changed. We believe he's genuinely comfortable with the ambiguity of a first-hire setup, and his experience building multiple client functions from scratch gives him a real foundation for it.


β€’ End-to-end experience with Meta Ads: This is genuinely where he's most capable, and it comes through clearly across both interviews. He's managed accounts at serious scale, developed his own frameworks for extending creative lifespan through audience subsegmentation, and has a strong instinct for when to refresh creatives, when to tighten targeting, and when to hold. His understanding of how Meta's algorithm behaves around creative fatigue and frequency goes well beyond surface-level familiarity.


β€’ Retention thinking runs deep: Across every role and client he's described, he consistently redirects focus towards repeat orders, customer lifetime value, and lifecycle automation. He's worked with Klaviyo, Clevertap, and WhatsApp marketing tools in a hands-on capacity, and has a clear philosophy around why retention is where D2C growth actually compounds. He used the perfume brand example to illustrate a 45-day automated re-engagement flow designed to catch customers before they ran out, and he referenced the Lenskart work where he helped grow organic social revenue from 2% to 11% of total company revenue.

ℹ️  Things to be aware of

β€’ Sulaksh is an immediate joiner.


β€’ He has been running his own consultancy for the past two years, which means he's been the one setting priorities, managing client relationships, and making final calls. Moving into a role where he's accountable to a founder, operating within someone else's vision, and responsible for execution within a defined scope might be a challenge during the initial days. His communication in the interview was collaborative and non-combative, which is encouraging, but the shift from running your own business to being someone else's first hire is something worth checking in on during the early weeks.


β€’ Sulaksh decided to move on from Total Social after his two co-founders left the business to pursue other opportunities, leaving him as the sole person running the consultancy. With the agency market becoming increasingly competitive, he felt it was the right time to step back into a brand-side role where he could go deep on a single product and build something with more long-term momentum.

πŸ’‍♀️  Where he may need support

  • Although he lacks extensive experience with LinkedIn and Bing ads, his proficiency in Google ads suggests a high adaptability to new platforms.

πŸ‘©‍πŸ’»  Technical interview performance

Objective

​This candidate was invited to a 60-minute follow-up interview to assess their technical capabilities in more detail. During this interview, we assessed their critical-thinking skills, technical expertise, and overall conversational skills.

Technical abilities

β€’ Performance marketing depth [8/10]:  We feel Sulaksh has a genuinely comfortable command of the performance marketing fundamentals. His understanding of how Meta accounts actually behave, especially around creative fatigue, frequency capping, and audience subsegmentation, came through clearly in both the conversational questions and the case study. When the ROAS drop scenario was presented, he went straight to frequency data on the ads manager, flagged the three-month-old landing page as an obvious red flag, and noted the absence of a live promotion as a meaningful conversion lever. His suggestion to subsegment lookalike audiences into 1%, 10%, and 100% buckets to squeeze remaining value from a winning creative before phasing it out reflects hands-on familiarity with how accounts at scale actually work. His time at Lenskart overseeing $100K/month in Meta spend, combined with his current consultancy work across multiple D2C clients, gives him a practical breadth that comes through in how naturally he references platform mechanics. Google Ads featured less prominently in his answers, suggesting it's a thinner area, but given Meta is the primary channel here, that's a manageable gap at this stage.


β€’ Creative strategy and agency management [8.5/10]: His approach to diagnosing underperforming agency creatives was thoughtful, going upstream to understand what brief the agency had actually been given before drawing any conclusions about capability. He made a sensible distinction between a briefing problem and a delivery problem, and his framework for resetting the relationship, i.e. getting all stakeholders on a call, rebuilding brand language, and sharing performance data as creative direction, felt grounded in real experience. His mention of the Meta Ad Library as a tool for identifying competitors' longest-running ads and using those as creative starting points is a practical technique that comes from actually doing the work. The 110-point landing page checklist he's built over years of client work gives a picture of someone who develops and refines his own operational tools over time. Where we'd want a bit more is on the creative hypothesis side. His briefing process is thorough on competitor benchmarking and founder vision, but could go deeper on audience insight and creative angle testing as a structured, ongoing practice.


β€’ Data analysis and performance diagnosis [7.5/10]: Sulaksh is comfortable with data at an operational level. He references Google Analytics, Power BI, Hotjar, and weekly UTM-tracked revenue trackers as part of his standard workflow, and the way he described his Excel-based weekly reporting system gave a real sense of how he stays on top of channel performance across multiple clients. In the case study, his diagnosis of the second scenario, where rising Meta spend with flat revenue pointed to audience exhaustion, was accurate and showed he can read a data set with reasonable confidence. He also showed appropriate caution when pressed for more detail, noting that he'd need user behaviour data before making final calls on the CVR drop. The area where he's a bit thinner is on structured analytical thinking. He tends to describe what he'd look at, and is less detailed on how he'd work through the problem systematically, and his answer on the newer creative driving strong CTR but weak CVR revealed some genuine uncertainty. On AI and analytics tooling, he was refreshingly honest that his team uses AI mostly for creative work and hasn't embedded it into performance analysis yet.


β€’ Operational mindset and first-hire readiness [8/10]: His answer to the 'first 4 weeks' question was detailed and grounded, framed immediately as a client onboarding exercise, which makes complete sense given his consultancy background. The fact that his starting point was ordering the product himself, going through the full customer journey across multiple devices, and mapping every potential drop-off before touching a single ad account reflects a methodical, first-principles way of approaching a new setup. His week-by-week structure across performance, social, and retention felt like something he's worked through many times, and his consultancy experience running Total Social means he's genuinely used to building function where none exists. We also liked how he framed the retention piece throughout the interview, consistently bringing conversations back to repeat orders and customer lifetime value, which fits well with where a D2C brand at this stage really needs to be focused. Most of his D2C experience is India-based, so the nuances of US consumer behaviour, the competitive supplement landscape, and platform-specific restrictions in that market will take some time to internalise.

Areas of growth

β€’ His approach to creative testing is grounded in experience and instinct. When he talks about testing, he describes running "eight to ten different ideologies" for three to four weeks and finding what works, but he doesn't articulate how he'd design those tests to be comparable, how he'd control for variables, or how he'd determine when a result is meaningful versus noise. It's worth having a direct conversation with him about how he'd bring more rigour to test design, because the instincts are genuinely there, but the methodology around them could be considerably sharper.

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